Explore case studies featuring innovative CX and digital transformation solutions across a range of industries.
BORN developed Rado’s eCommerce functionality and content management, increased brand awareness and migrated the website to the Magento2 platform.
Enhanced the shopping experience through an updated extendable commerce framework to support nine brands, twenty-three sites and 5+ regions.
TATA’s brand and online presence evolved and became more aligned with the “For Better” philosophy, reiterating their commitment to improving lives through quality products.
Lucky Brand’s overall customer usability has increased by updating the online presence and leveraging the Salesforce Commerce Cloud platform.
With recent updates, including a larger focus on BOPIS, JOANN Fabrics’ website easily handled a massive spike in sales (77%) during 2020.
BORN delivered the PopSockets site redesign within six months, from discovery to launch. With new features, an updated interface and refreshed content.
See how we reimagined the digital experience for chocolate lovers alike.
The project aimed to design a responsive site that works across all platforms, featuring a frictionless purchase experience through a best-in-class website.
BORN created a seamless, interactive, and modern eCommerce site that immerses consumers in the iconic Fiorucci experience.
See how we created a personalized and unique experience leveraging a headless architecture.
Discover how we gave Nestlé Gerber the platform and strategy they needed to successfully migrate to Magento and reimagine their digital strategy to achieve lasting results.
BORN designed a digital experience for MD² that transcends the form of a conventional website, crafting a compelling narrative in content and developing a new brand identity.
This project yielded a 145% increase in Marketing Qualified Leads (MQLs) with a 65% conversion rate, increased social media reach, and overall revenue growth by double digits.
Capturing new customer segments and increasing sales volume through a new B2B experience.
Bringing brand story together with hallmark commerce for a household staple.
BORN brought the shopping experience to life by removing friction throughout the purchase flow to increase conversion and decrease returns.
Montblanc sought our help to be the number one digital destination for men’s luxury accessories through a digital transformation.
An indomitable household name and coffee chain, Starbucks sought out a powerful B2B solution to enter the new decade.
Chubb sought to convert more of the existing 72% single policy customers to multi-policy holders through a digitally enhanced solution.
HanesBrands lowered the overall cost of ownership by consolidating software platforms and third-party vendors used across their brands.
We designed and delivered a flexible, scalable platform that perfectly encapsulated the luxury experience.
Mondelez required a highly intuitive, easy-to-browse experience for both B2C and Corporate Gifting users–and we delivered.
Amplifying engagement with compelling creative and integrated omnichannel solutions.
Elementis, the largest specialty chemicals and personal care business, sought a digital transformation to provide a better self-service experience to both its customers and investors.
Creating a premium digital approach that captured the exotic source of the Himalayan brand.
The BORN team utilized technology, including Adobe and Clevertap for data collection, NodeJs for API development and Algonomy for real-time decision making.
Improving Verizon’s processes and applications to better serve their enterprise clients.
Educating the curious and delighting the familiar, while delivering an omni-channel shopping experience for Frette customers.
Creating a seamless personalized journey for candy-lovers alike with a reimagined online experience.
Creating an adventure and experience for customers to seek delight in planning their trips.
Reimagining the UX for the Diesel online flagship, bringing together two product lines into one easy-to-navigate destination.
We tackled the most complicated site in Hybris history to create a true omnichannel experience for this B2B2C customer.
Our redesign of ChampionStore.com helped to improve overall user experience and created new content-driven opportunities throughout the user journey.
Digi Telecommunications sought a headless commerce solution to power new business growth and to integrate both digital and physical channels.
Our team delivered digital transformation through multiple aspects of Ford’s business, from product implementation to business intelligence services.
We built a unified website platform for the global tea brand, Tetley, spanning 22 country sites in 15 languages.
We brought the distributor-retailer relationship online, allowing for flexibility, ease of online ordering and reduction of operation costs.
BORN offered to take over a large proportion of the image production of John Lewis’ Ecommerce image management.
Asian Paints sought a complete creative redesign in order to position themselves as a complete home décor solutions brand.
We digitally transformed Telstra’s processes for improved performance and customer satisfaction.
Love Bonito sought to create authentic experiences through a highly valuable platform with exceptional fashion, beauty, and content for women.
We fostered a greater sense of business transparency between the brand and its clients through rapid report generation.
Delivering a barrier-free frictionless customer experience for a leading telecommunications company.
From photography to website design, we reimagined the way Penhaligon’s offered their products online.
We designed a fully responsive, multi language website to showcase the hotel’s iconic amenities.
Our team leveraged automated technologies to standardize processes and improve customer satisfaction.
We streamlined over twenty-five country specific sites into one hub with dynamic personalization.
Delta Faucet Company sought a long-term strategic partner to modernize all aspects of their e-business operations, both functional, system architecture and server/hosting infrastructure.
CAG sought to implement a next-generation online & omnichannel shopping experience to provide flexibility and scalability.
ASOS approached BORN to guarantee robust output for its online imagery.
Our 24/7 production model and advanced content management tool ensures Condé Nast delivers premium, special edition content to its audiences.
Our team automated back-office processes and systems for drastic operational improvements.
Our team established efficient workflows to elevate and conform quality standards.
BORN was selected as the creative partner to deliver a world-class commerce experience that showcases AJIO as a stunning, engaging global style destination.
Jaspal Group came to BORN for a complete revamp of UX, UI, and core functionalities their top brand, CPS CHAPS.
Cigna sought to totally revamp their site by utilizing new UX design standards, focusing on accessibility and health literacy.
We combined strategy, research, and behavioral science to redefine Vodafone NZ’s customer journey approach.
With improved eCommerce capabilities and appealing brand creative, we evolved the online presence for one of India’s most loved youth fashion brands.
Giving foodies an exciting new way to discover their favorite hot sauce.
An award-winning B2B site for a well-known leader in beverage services.
Delivering a scalable digital platform for new cars and used car business units.
Propelling a well-loved lifestyle publisher into the digital age with harmonious content production.
A robust eCommerce platform for a leading manufacturer and distributor of cleaning and hygiene solutions.
Harley Davidson NYC is part of the globally renowned motorcycle franchise. Their dealers wanted to significantly increase their brand visibility to both tourists and locals alike.
Geely approached BORN for a digital overhaul that captured modern, relevant customer experience trends and logistic systems.
BORN was approached to conduct a digital transformation of the UX and UI for its current borrower portal, leading to overall improved CX.
An immersive site with rich product detail and striking editorial content perfectly replicated the in-store luxury experience.
BORN was approached to develop an Author Portal in order to consolidate all its authors data into one central repository.
Creating an eCommerce experience for customers to strengthen relationships and boost franchisees’ sales.
Razer’s gaming equipment was growing more and more popular, and they needed a solution that both captured regional needs while serving an international framework.
Learn how a redesign led to improved user experience and a more immersive customer journey.
We created a long-term strategy to shift Airbus’s business toward the seamless integration of digital and physical aspects of their business.
British Airways sought an improvement on their Net Promoter Scores to protect their market share.
To engage new and existing customers, Scotiabank looked to create a new digital experience that would better empower the user.
Makino sought a strategic eCommerce partner that could transform their current online presence into an interactive and informative shopping resource for existing and future B2B clients.
Fraser Hart sought our help to reimagine their digital presence through unique integrations, personalization attributes, special features, and more.
BORN XDS Case Studies
Our case studies span industries, and all B2B and B2C verticals. Explore visionary experience design along with transformative solutions for any technical challenge.